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preparatory year

Front Desk, 1825

As I was able to talk in previous articles, the Lausanne Hotel School place great value in the experience, either prior to or concurrent studies.

To ensure each student the opportunity, the curriculum of the school includes two courses: the first occurring in the preparatory year is a minimum period of four months and is aimed primarily at business sectors (service, reception, housekeeping). The second, taking place in the second year of Bachelor (the year three out of four) is a minimum of six months and focus where possible on items oriented management.

Arriving at the end of the course of the preparatory year, I think it may be interesting as I speak a little of my experience and how it fits into the curriculum of the EHL.

Dates of Internship:
To meet the requirements of the Bologna Process , the Lausanne Hotel School does now back by one year (two cons in the past). To manage the mass of students who arrive each September, the flights are divided into two groups (A and B) with alternating periods of training.

This year, for example, both groups were following courses at the school from September 1 to December 21, 2009. Then the group B was going on probation until April 18, 2010, when group A was released from his academic obligations to fulfill his four-month internship before the start of September 2010.

In my case, I am part of group B and so it has been nearly four months that I'm interning as night auditor (night receptionist) in a luxury hotel (five star plus, as they say ) of the Geneva Riviera. Of discretion in relation to my employer, I will not mention the name of this hotel on this blog and I invite you, if you have any questions for me about this, contact me by email .

Papers validation stage :
order to validate your training by the hotel school, some basic criteria must be met. Firstly, your function must be approved by the internship office of the school (accepted, in general, the areas of reception, service and housekeeping). Then the term of the internship is 16 weeks minimum, whatever the holiday or not granted by the employer.

Then, the employer must complete one to two interim evaluations, a final evaluation and should provide a certificate of service. On your side, you will be asked to complete an interim and a final evaluation, both online.

reports internship should provide students in the past are no longer valid, by the time they took to provide and because of the difficulty of exploitation which they then represented. This new online method allows certain information to be available to students at the school, directly on the desktop computer system courses, and to be compiled into statistics.

function night auditor:
Although this is often a misunderstood art, the night receptionist or night auditor (whose name comes from the accounting tasks it performs), is essential for the proper functioning a hotel. And for good reason, in most institutions, it is the only master on board throughout the duration of the night.

In my situation, our shift is from 11:30 p.m. to 7:15 and, except for cleanup crews and keeping the room service, we are the only employees present at the hotel during the duration thereof. Our responsibilities include:

- Accounting (Checking / O money and invoicing of the day all the outlets of the hotel)
- Procedure for closing the system and print reports of the day
- Tasks of receipt (check-in/out, profiles customers, etc.).
- Security (alarms verification, guard tours, etc.).
- Switchboard (making calls, receiving faxes, alarm calls, etc.).
- Hunter porter (luggage transport service room, etc.).
- Housekeeping (bring heaters, blankets, sheets and other customers if needed)
- Valet (catch and release cars to customers)
- Concierge (information from clients, the extent of our means)

In general, we are responsible to ensure that everything happens for the better overnight, either in relation to customer needs or against the establishment. Obviously, the nights are usually much calmer than the days but it can accumulate a lot of responsibility in a post.

order to cope with any situation, the team where I work always consists of at least two people and three in most cases (including trainees). This ensures the switchboard and monitoring of the control panel along with room service and security checks.

balance of the course:
As we approach the final week of training, I think I can already take stock of the lessons to warm the past four months have me made.

In terms of hotels, this course was my first real experience in the field, having made only restoring the past. The environment of the reception turned out to be, as I expected, at the center of daily life of the institution and it allowed me to rub shoulders with many services, both during change of shift or by the night auditor of responsibilities.

responsibilities precisely summers were even greater than I imagined because we were alone with customers every night, and had to improvise and sometimes out of his comfort zone to resolve the problems presented. I pull a very positive experience and look forward to having the opportunity to occupy this position.

At the human level, it was very interesting to work in small teams, and especially at night. This rhythm lagged me pretty well agreed, as I expected, although I must confess that it is relatively difficult to live together in society. Often I slept from 8 to 15h and then did a nap about two hours before work, leaving the afternoon and early evening free, namely a slot for someone relatively unattractive my age. My colleagues, however, told me to sleep on average 6 hours per night, after acclimatization, because they needed less sleep than during a daytime shift. I think in the long term, especially when you have a family (which is their case), this kind of pace can be quite pleasant.

I was lucky, too, to be part of a team very welcoming friendly and effective, in place for many years. This is essential to the functioning of a hotel and I could realize it. Care team spirit and well-being of employees and a profitable investment for the long term.


In conclusion, this is a very positive note as I finish this course, with the feeling that my work here and I will miss my colleagues in the future, although I am happy to return to school and find my friends. I am also convinced that I'm in the right direction and that is what interests me most forward on it. With a motivation to block I'm leaving for Geneva.

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Life at EHL: Preparatory Year

the occasion of a discussion by email, it crossed my mind that I had written any article about the mood of the Hotel School of Lausanne or the lifestyle to which we submitted during our studies there.

To give you an idea of what to expect, I suggest you tell a little, thematically, how is the year that I am now called AP ("Preparatory Year", ie the first of four years of study to obtain a bachelor).


Branches studied:
This preparatory year, as its name suggests, is primarily there to prepare students to pursue their studies in the field of hospitality sectors. This means that the academic courses such as mathematics, logic, business English and office applications are used to get everyone to level on the fundamentals required to attack the first year Bachelor. Courses oriented F & B (Food & Beverage) allow a basic grounding in this field you need for further studies.

In contrast, operational courses such as laboratories Kitchen or service (three of each, each including a week of theory and practice week) or during Housekeeping put us in direct relationship with reality and gives us the opportunity to experience the most operational areas of the hotel and catering.
This category of course is important in the philosophy of the school that emphasizes knowledge of each step of the hospitality industry.
This also helps prepare for the practicum mandatory four months, taking place either during the winter, between spring and summer of the freshman year.

Validation branches:
To be successful in your freshman year, you will validate your course modules. The modules each include several branches of the same field in order to offset any bad grade in one or the other materials. This means that validation is not done in one or two rounds of review, but throughout the year by numerous tests. For example, the kitchen laboratory No. 1 (including one week theoretical and practical one week) will be noted on a written submission which will allow you to validate it at the end of two weeks. Then, this note will be included in your group average "kitchen" for validation your year.

Note however that this method applies only to the preparatory year and is subject to possible changes in each fly.


Course Schedule:
If you are advised to live on campus during the freshman year is largely due to scheduling practices for weeks (kitchen, service, housekeeping) which can be very exhausting (hours cut, intense physical exertion, etc.)..

Overall, courses usually start between 8am and 10am and finish between 16h and 18h with a break of one to two hours for lunch noon. Free time outside of these is often essential for group work, reading course material and writing files validation.

means is that, from Monday morning to Friday 8am 17h, you probably will not have much free time. It depends, obviously, the way you organize and your effectiveness at work but keep in mind that this year is far from easy.


sustenance at EHL: A crucial point
this year lies in catering on campus. Already because you will feed you well if you want to cash in the amount of work required but also because your food budget is prepaid. Namely that in your tuition required, you will be charged a fee (approximately CHF 3'500 .-, non refundable) to be loaded onto your student card so you can pay in various outlets.

For those staying on campus, this amount will not be enough (unless you only eat salad every day) and for external, it will be too large for their needs. Anyway, you probably complain at a time when another system, kitchen, service, opening hours, menu or any at a time. And finally, comparing with colleagues in any other university, you will be glad of your situation.

Know for now (I intend to write an article about it) that the outlets are divided into four stations (fast food, world cuisine, Mediterranean cuisine and salads stand) and two restaurants (The Farm and the birthplace of the Senses ) and two bars (bar and bar Gateway M).
You will find, depending on the time you want to eat, everything you need drinks, snacks and meals. At this point it is known within the school, most students take a few pounds during the freshman year because of the availability of food (personally, I've lost, go figure).


Free time:
Although I said earlier that there was virtually no, you will have some free time if you organize properly. However, you will often use it wisely, ie playing sports or participating in school communities. I also plan to write an article about it, because the subject is vast, so I'll just say for now that your interests will often take place on campus because it takes about thirty minutes to get downtown from the school.
exception of holidays here Thursday night I talk about in this article .

If you like sports, reading, watching dvds or just hang out with your colleagues, you will manage fine. Otherwise, it will really become very, very efficient in your work.


The atmosphere within the school:
What I immediately marked, when I went for the first time at EHL is the cosmopolitan side of students. Indeed, with over 80 different nationalities (and a common language: English) campus is a great melting pot in which everything seems to be very colorful, lively and very animated. The dress code imposed (or dress suit all day) adds a very professional side and licked at the overall picture, which is far from being unpleasant to the eye ;-).

The campus is a bit far from downtown (about 30min, as I said above), students are required to form a fairly cohesive and intimate community. As we said during the introductory weeks "the students you see around you are your friends, colleagues, friends, your family. "This becomes even more true if you come from abroad and you can go home only rarely.

level of relationship with faculty, small class sizes (about 25 maximum) and presentation of work can develop a true student-teacher dialogue, essential to quality learning in the field of hospitality.


General Organization of School:
Although my comparison capabilities are not huge, I can safely assure that the organization of schedules (Outlook synced), courses (course Internet), internal services (available also on internet) or events is of excellent quality. Obviously, there are always small details that could be improved (and are) but, in light of other universities or HES as I know, it is clear that EHL is a leader in the areas of Hospitality for nothing.


Accommodation on campus:
As most students of the preparatory year, you may choose to live on campus. The rooms will be assigned double rooms are relatively small but well equipped with storage spaces. They also have a bathroom with shower, sink and toilet.

During the first part of the year, you will share this room with a roommate you can choose (if you know someone in your fly before school) or you will be allocated on a list of criteria (such as the usual time in bed, available in storage, usually a roommate, etc.).. While many fear that a little life experience in common, I think it's a great way to integrate into the school first, but also a fantastic life experience.

Being personally advocate of collocation in principle, I already had the opportunity to train me to the idea and also to experience it (yes, the army is of community life, no doubt). I think it is important for any future manager, to have the humility to have had at one point in his life, sharing living space with a (e) perfect (an) unknown (e), which ends often become a (e) friend (s).



In conclusion, I can already say that my months at EHL are among the most rewarding and most "Fulfilling" of my student life. It is imperative, however, that this experience takes place and although it is normally covered by the selection process of the school: the whole match "profile EHL. This does not mean that students wanting to change the world or the artist in the soul are not welcome, however (and for good reason, I think part of the first category cited), it simply must be ready to provide some work for courses as well as on oneself, to adapt to school expectations as to its environment.

Allow me to recall once again the indispensability of good thinking about goals that we set before embarking on such a adventure. It would be unfortunate to find themselves, after two years of studies and tens of thousands of francs spent, given the inevitable realization that the wrong way (although in itself not a not more drama, there have been worse in life).

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Partying at EHL

From the first weeks of AP (freshman year), you'll realize that the festival is an important EHL, both in the organization, preventing participation . Indeed, one of the first topics discussed during the introductory weeks is prevention against abuse Alcohol and drug use that youth are facing, whatever the environment in which they operate.

There are several committees and groups of students taking responsibility for organizing the festivities, which mostly take place on Thursday evening. The most active among them and the committee of the Festival Finale, with profits collected weekly during the evenings in clubs, organizing a major festival season.

The outputs are in the main clubs like MAD Lausanne, Red Club, D! Club, Amnesia or Micah. Transportation by bus is arranged between the school and the school chosen to that students do not need to take their car. This avoids the highest risk of accidents and also to provide students a means of transport back on campus.

Other events like sports days, barbecues, film screenings or "before" are organized on campus. That said, since it is forbidden to make noise after 22h, to assure everyone the opportunity to rest, most events ending before that time, and often are continued in the city of Lausanne thereafter .

If the festive side is also important for students of the school's all first because, with little free time, we have little opportunity to go out during the week and it is very important to unpack. But especially in the context of studies related sectors of the host organizing events is an extracurricular activity almost essential for our training. Interest in this area of the hotel sector is also often an intrinsic quality to students of the School and it is quite normal that the school gives us the means to exploit it.

Finally, it is interesting to note that many often take forward the educational aspect of these festivals. Indeed, since the courts have also held on Friday, often early in the morning, it is essential for students to take responsibility for alcohol consumption and their hours of sleep during celebrations on Thursday evening. We know how the excesses of any kind it is, are destructive to the managerial positions which we occupy perhaps one day.